AI Integration & Business Automation · Sofia, Bulgaria
01 AI Customer Support
02 Lead Management
03 Workflow Automation
04 Websites & Pages
05 Brand & Social
06 Data & Analytics
07 Business Consulting
08 Market Entry & Talent
We Make
Your Business
Run smarter — not harder.
NemeiSystems integrates AI and automation into real businesses — replacing manual work, capturing leads, and keeping operations running around the clock.
200+
Systems built
60%
Avg. admin saved
94%
Client retention
Scroll
Capabilities
AI IntegrationBusiness AutomationLead ManagementChatbots & AI SupportWorkflow DesignBrand & WebData & AnalyticsTalent RecruitmentMarket ExpansionSofia, Bulgaria
AI IntegrationBusiness AutomationLead ManagementChatbots & AI SupportWorkflow DesignBrand & WebData & AnalyticsTalent RecruitmentMarket ExpansionSofia, Bulgaria
Tools & platforms we work with
OpenAI / ChatGPT
Make.com
Zapier
HubSpot
Salesforce
WhatsApp Business API
Airtable
Notion
Google Workspace
Slack
Stripe
Anthropic Claude
Webflow
Shopify
About
We don't just advise.
We build
and implement.
We build
and implement.
NemeiSystems is an AI integration and automation agency based in Sofia, Bulgaria, serving businesses across Europe and beyond. We design and build systems that replace manual work, capture leads, support customers, and keep operations running 24/7.
We don't sell packages. We start by understanding how your business actually works, then build exactly what it needs — whether that's a booking bot for your clinic, an automated sales sequence, or a full operational workflow from scratch.
200+
Systems built
60%
Avg. admin saved
94%
Client retention
12+
Years experience
— 01
We build, not just advise
Every engagement ends with a working system. We implement directly into your existing tools and workflows.
— 02
No packages, no guesswork
We start with a free discovery call. What we build is tailored to your operations — nothing generic.
— 03
Results from day one
Nothing launches until it works. We test, refine, and monitor closely in the first weeks.
— 04
One roof, eight capabilities
AI, automation, web, brand, data, consulting, and recruitment — all under one team.
Case Studies
Real results.
Measurable outcomes.
All case studies →
Measurable outcomes.
Hospitality · Hotel Chain
Automated booking & guest support for 3-property hotel group
Deployed an AI chatbot handling reservations, FAQs, and upselling across WhatsApp and the website — replacing 2 FTE of manual inbox work.
73%
Enquiries automated
2.1x
Revenue per booking
18h
Saved per week
AI Chatbot · WhatsApp · Booking Automation
Healthcare · Dental Clinic
End-to-end patient automation for multi-location dental practice
Built automated appointment booking, reminder sequences, and post-treatment follow-up — reducing no-shows and eliminating manual scheduling calls.
64%
No-show reduction
40h
Saved per month
3wk
Time to live
Scheduling · Reminders · Patient Automation
Ecommerce · Online Retailer
Lead capture & abandoned cart recovery automation
Integrated lead scoring, personalised email sequences, and cart abandonment recovery — doubling conversion rate from lead to first purchase.
2.4x
Conversion rate
38%
Cart recovery rate
€82k
Added revenue/yr
Lead Management · Email Automation · CRM
Professional Services · Law Firm
Client intake & document workflow automation
Replaced manual intake forms and document chasing with an automated pipeline — from first enquiry to signed engagement letter in under 24 hours.
91%
Faster onboarding
0
Manual data entry
24h
Lead to contract
Workflow Automation · Document Management · CRM
Client Testimonials
"NemeiSystems transformed how we handle bookings. Our staff used to spend 3 hours a day on WhatsApp enquiries. Now it's fully automated and our booking rate actually went up."
Mihail Kovachev
GM · Boutique Hotel Group, Sofia
"We went from chasing leads manually to a system that follows up, qualifies, and books calls automatically. Our close rate improved by 40% in the first month."
Sarah Bennett
Head of Sales · SaaS Company, London
"The AI chatbot they built knows our clinic better than most of our receptionists. Patients love it, and we've cut no-shows by over 60%. Worth every euro."
Dr. Dimitri Petrov
Founder · Dental Clinic, Plovdiv
Services
Eight capabilities.
One system.
View all →
One system.
01
AI Customer Support & Chatbots
Intelligent bots trained on your business — 24/7 across website, WhatsApp, and social.
↗02
Lead Management & Follow-Up
Automated capture, CRM integration, and personalised follow-up that turns enquiries into clients.
↗03
Workflow & Process Automation
Map and automate the repetitive parts — scheduling, invoicing, onboarding, notifications.
↗04
Websites & Landing Pages
High-converting sites built to generate leads — fast, clean, optimised for action.
↗05
Brand Design & Social Media
Brand identity and ongoing social media management across all major platforms.
↗06
Data, Research & Analytics
Market research, competitor analysis, and performance reporting — clarity on what's working.
↗07
Business Consulting & Risk Audit
Growth strategy and risk audits that surface vulnerabilities before they become costly.
↗08
Talent Recruitment
We source, screen, and place the people who determine whether your growth phase succeeds.
↗How We Work
From first call to live system —
a clear four-step process.
a clear four-step process.
01
Discovery
A free call to understand your business — where the manual work is and what success looks like. No pitch, no obligation.
02
Design & Scoping
We map the solution, timeline, and cost — before anything is agreed. You know exactly what you're getting.
03
Build & Test
We build, test, and refine — showing you the system before it goes live. Nothing launches until it works.
04
Launch & Support
We stay close in the first weeks to monitor and refine. Ongoing support available for every client.
Tell us about your business.
We'll tell you what we'd build.
No pitch. No obligation.
We'll tell you what we'd build.
No pitch. No obligation.
NemeiSystems · Sofia, Bulgaria · AI & Automation
Eight Capabilities · One Team
Our Services
From AI chatbots to talent recruitment — every service is built around practical implementation that delivers visible results from day one.
01
AI Customer Support & Chatbots
Intelligent bots for your website, WhatsApp, and social channels — trained on your business, available 24/7, handling enquiries and bookings without human intervention. We train the AI on your products, pricing, and FAQs so it responds exactly as your best team member would.
02
Lead Management & Follow-Up
Automated lead capture, CRM integration, and personalised follow-up sequences that turn enquiries into clients — without your team lifting a finger between contact and close. Every lead is captured, categorised, and followed up at exactly the right time.
03
Workflow & Process Automation
We map your operations and automate the repetitive parts — scheduling, invoicing, onboarding flows, notifications, internal reporting. Whatever your team does repeatedly, we automate. The result is a leaner, faster operation where your team focuses on what matters.
04
Websites & Landing Pages
High-converting websites and landing pages built to generate leads — fast, clean, and optimised for the specific action you want each visitor to take. We handle design, copy structure, technical build, and ongoing performance optimisation.
05
Brand Design & Social Media
Brand identity — logo, visual system, tone of voice — plus ongoing social media management: content creation, scheduling, and community engagement across all major platforms. Brands that look serious and social presences that actually grow.
06
Data, Research & Analytics
Market research, competitor analysis, trend forecasting, and performance reporting — giving you clear visibility of what's working, what isn't, and where the opportunity is. We turn data into decisions, not just dashboards.
07
Business Consulting & Risk Audit
Practical strategy focused on growth and operational efficiency, plus risk audits that surface vulnerabilities in your business before they become expensive problems. An honest assessment and a clear plan to act on it.
08
Talent Recruitment
We source, screen, and place the people who determine whether your growth phase succeeds or stalls — from AI engineers and automation specialists to marketing managers and operations leads. We understand the skills modern businesses actually need.
Ready to see what we'd build for you?
Book a free discovery call — no pitch, no obligation.
Book a free discovery call — no pitch, no obligation.
Proven Results · Real Businesses
Case Studies
Every number here is real. Every client is real. We don't publish case studies we can't stand behind.
Hospitality · Hotel Chain · Sofia
Automated booking & guest support for 3-property hotel group
Deployed an AI chatbot handling reservations, FAQs, and upselling across WhatsApp and the website — replacing 2 FTE of manual inbox work. The bot handles 73% of all enquiries end-to-end with no human intervention.
73%
Enquiries automated
2.1x
Revenue per booking
18h
Saved per week
AI Chatbot · WhatsApp · Booking Automation
Healthcare · Dental Clinic · Plovdiv
End-to-end patient automation for multi-location dental practice
Built automated appointment booking, reminder sequences, and post-treatment follow-up — reducing no-shows and eliminating manual scheduling calls across two clinic locations.
64%
No-show reduction
40h
Saved per month
3wk
Time to live
Scheduling · Reminders · Patient Automation
Ecommerce · Online Fashion Retailer
Lead capture & abandoned cart recovery automation
Integrated lead scoring, personalised email sequences, and cart abandonment recovery — doubling conversion rate from lead to first purchase within 6 weeks of going live.
2.4x
Conversion rate
38%
Cart recovery rate
€82k
Added revenue/yr
Lead Management · Email Automation · CRM
Professional Services · Law Firm · London
Client intake & document workflow automation
Replaced manual intake and document chasing with an automated pipeline — from first enquiry to signed engagement letter in under 24 hours with zero manual data entry.
91%
Faster onboarding
0
Manual data entry
24h
Lead to contract
Workflow Automation · Document Management · CRM
Real Estate · Property Agency · Bulgaria
AI lead qualification & viewing coordination system
Built an AI-powered enquiry handler that qualifies leads, answers property questions, and coordinates viewing bookings — letting agents focus on closing instead of coordinating.
3x
Leads handled
55%
More viewings booked
6wk
Full deployment
AI Enquiry Handler · Lead Qualification · CRM
SMB · Marketing Agency · Sofia
Full operational workflow automation for 12-person agency
Automated client onboarding, project briefing, reporting, and invoice workflows — freeing the team from 22 hours per week of admin to focus on creative and client work.
22h
Admin saved/week
100%
On-time invoicing
4wk
Time to live
Operations Automation · Invoicing · Onboarding
Want results like these
for your business?
Book a free call. No pitch.
for your business?
Book a free call. No pitch.
Six Sectors · Proven Results
Industries
We Serve
If your business has customers, workflows, and a team spending time on repetitive tasks — we can help.
01HospitalityHotels · Restaurants · Venues→
02Healthcare & ClinicsDental · Medical · Aesthetic→
03Ecommerce & RetailOnline stores · Physical retail→
04Professional ServicesLaw · Finance · Agencies→
05Real EstateAgents · Developers · Property→
06SMBs & StartupsAny size · Any stage→
Don't see your sector?
Get in touch anyway.
If you have customers and workflows, we can help.
Get in touch anyway.
If you have customers and workflows, we can help.
Sofia, Bulgaria · Est. 2012
About
NemeiSystems
We are an AI integration and automation agency. We build systems that replace manual work, capture leads, support customers, and keep businesses running around the clock.
We don't just advise.
We build
and implement.
We build
and implement.
NemeiSystems was founded with one simple conviction: most businesses have far more manual, repetitive work than they should — and the technology to eliminate it already exists. The gap is implementation.
We're based in Sofia, Bulgaria, but we work with businesses across Europe. Our team covers AI engineering, automation, web development, brand design, marketing, data analytics, and recruitment — everything a modern business needs under one roof.
We don't sell packages or standard solutions. Every engagement starts with a genuine effort to understand your specific business — how it operates, where the friction is, and what success actually looks like. Then we build exactly that.
— 01
We build, not just advise
Every engagement ends with a working system. We implement into your existing tools and stay until it's running properly.
— 02
No packages, no guesswork
We start with a free discovery call. We understand your specific situation and build what your business actually needs.
— 03
Results from day one
Nothing launches until it works. We test, refine, and monitor closely in the first weeks to ensure performance.
— 04
One team, full coverage
AI, automation, web, brand, data, consulting, and recruitment — no handoffs, no gaps, no misaligned agencies.
The Team
Founder & CEO
Nikolay Kovachev
12 years building automation systems for businesses across Europe. Previously built operations infrastructure for two VC-backed startups before founding NemeiSystems.
Head of AI Engineering
Stefan Marinov
AI and ML specialist with 8 years of experience. Expert in large language models, chatbot architecture, and production-grade AI systems for enterprise clients.
Head of Automation
Ivana Petrova
Workflow automation specialist across Make.com, Zapier, and custom API integrations. Has automated over 80 business processes for clients across 6 industries.
Lead Web Developer
Dimitar Todorov
Full-stack developer specialising in high-converting landing pages and web applications. Built 60+ client sites with an average 3.2x improvement in lead conversion.
Brand & Creative Director
Ana Vassileva
Brand identity and visual communication specialist. Created brand systems for clients across hospitality, healthcare, and professional services in Bulgaria and the UK.
Head of Recruitment
Georgi Dimitrov
Executive search and talent specialist with deep networks in AI, tech, and operations across Bulgaria and Eastern Europe. Placed over 120 candidates in the past 4 years.
Ready to work together?
Book a free call.
We'll tell you exactly what we'd build.
Book a free call.
We'll tell you exactly what we'd build.
Talent Recruitment · Open Roles
Careers &
Recruitment
We recruit top talent for our clients — and we're always looking for exceptional people to join our own team. Two ways to work with us.
We recruit for
your business.
your business.
Finding the right people for AI-driven roles is hard. Most recruiters don't understand what these roles actually require. We do — because we build and run these systems ourselves.
We source, screen, and place candidates in AI engineering, automation, web development, marketing operations, data analytics, and executive roles across Bulgaria and Europe.
Whether you need one specialist or a full team, we work on retained or contingency basis with a 90-day guarantee on every placement.
AI Engineers
Automation Specialists
Web Developers
Data Analysts
Marketing Managers
Operations Leads
Executive Search
Product Managers
Open roles at NemeiSystems
AI Engineering
AI Integration Specialist
Sofia, Bulgaria · Hybrid
→
Automation
Automation Engineer (Make.com / Zapier)
Sofia, Bulgaria · Remote OK
→
Web Development
Full-Stack Developer
Sofia, Bulgaria · Hybrid
→
Client Success
Project Manager
Sofia, Bulgaria · On-site
→
Sales
Business Development Manager
Sofia · Remote OK
→
Don't see your role? Send us your CV anyway — we hire on talent, not just vacancies.
Insights · Guides · Perspectives
From the
NemeiSystems
Team
Practical thinking on AI, automation, and business operations. No fluff — just what we've learned building 200+ systems.
AI Automation
Why 80% of AI chatbots fail — and how to build one that doesn't
Most chatbots fail because they're trained on the wrong data, deployed on the wrong channels, or handed off before they're ready. Here's what actually makes them work in production.
Lead Management
The follow-up gap: why most businesses lose 60% of their leads before first contact
Speed matters more than almost any other variable in lead conversion. We analysed 50 client pipelines and found the same pattern every time — and the fix is simpler than you'd expect.
Operations
The 10 workflows every SMB should automate first (ranked by ROI)
Not all automation is equal. After building 200+ systems, we know exactly which workflows pay back fastest — and which ones aren't worth touching yet.
Healthcare
How a dental clinic cut no-shows by 64% without hiring more staff
A case study walkthrough of the exact system we built — from patient intake to post-treatment follow-up — and the numbers three months after launch.
Recruitment
Hiring for AI roles in 2025: what the job specs get wrong
Most companies hiring AI and automation talent are writing job descriptions that attract the wrong people. Here's what these roles actually require — and how to find them.
Strategy
Before you automate: the audit every business should do first
Automation applied to a broken process just breaks it faster. The first step isn't building — it's understanding exactly where your time is going and why.
Want insights like these
applied to your business?
Book a free discovery call.
applied to your business?
Book a free discovery call.
Free Discovery Call · No Obligation
Get
in Touch
Tell us about your business. We'll tell you what we'd build. Every prospective client gets a free, no-obligation discovery call.
Book a
free
discovery call.
free
discovery call.
We offer a free, no-obligation discovery call to every prospective client. We'll learn how your business operates and give you a clear picture of what we'd build to solve your specific problems.
Location
Sofia, Bulgaria
Response time
Within one working day
Discovery call
Free · No obligation · 30 minutes
Also available for
→ Talent recruitment enquiries
→ Partnership & reseller discussions
→ Press & media enquiries
→ Career applications
Message received.
We'll be in touch within one working day to arrange your free discovery call.
AI integration, automation, and talent recruitment for businesses that want practical results — not reports. Based in Sofia, Bulgaria.